Terms of Service

Welcome to Kinelio. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

These Terms of Service govern your use of our website and any purchases made through it. By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Products & Pricing

  • All product descriptions, images, and prices are subject to change without prior notice.
  • We make every effort to display accurate product information, but slight variations in color or design may occur.
  • Prices are listed in BDT and include applicable charges unless stated otherwise.

3. Orders & Payment

Orders can be placed through our website via Cash on Delivery, bKash, or Nagad. We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraudulent activity.

4. Shipping & Delivery

We aim to deliver all orders within the estimated timeframe provided at checkout. Delivery times may vary due to location, courier delays, or unforeseen circumstances beyond our control.

5. Returns & Refunds

Returns and refunds are handled according to our separate Return & Refund Policy. Please review that page for detailed terms.

6. User Responsibilities

  • Provide accurate and complete information when placing an order.
  • Do not misuse the website for fraudulent or illegal purposes.
  • Respect the intellectual property and content of this website.

7. Limitation of Liability

Kinelio is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the amount paid for the product in question.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website after changes constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:
📧 Email: support@kinelio.shop
📞 Phone/WhatsApp: 01335-624521